Do you charge more for a callout at night, on weekends or on public holidays?

Our after-hours rate applies any time outside standard business hours, whether that's a Tuesday at midnight or a Sunday public holiday, since an electrical emergency doesn't check a calendar before it happens. We'll confirm that rate with you on the phone before we dispatch a truck, so there's no surprise on the invoice once the job's done.

What Central Coast suburbs do you cover?

Our core coverage runs from Gosford, Erina and Terrigal through to Tuggerah, Wyong and Toukley, with a 1 hour average response time across that area. We also reach outlying and hinterland addresses further from the coast, though arrival there can stretch to around 90 minutes depending on traffic and time of day.

What should I do while I wait for the electrician to arrive?

If it's safe to do so, turn off the main switch at your switchboard, keep everyone and any pets clear of the affected area, and stay well away from water near anything electrical. If wires are down or exposed, keep your distance entirely. We'll talk you through these steps over the phone the moment you call.

Can you repair storm or weather damage to my switchboard or power lines?

Yes, storm and weather damage is one of our most common callouts on the Central Coast, from fallen lines to water ingress in switchboards after heavy rain. Where the damage affects your service mains, the connection between the street supply and your meter, that work legally requires a Level 2 Accredited Service Provider, which is exactly what we're accredited to do.

Will I get anything in writing after an emergency repair?

Yes, every completed job comes with a Certificate of Compliance for Electrical Work, which you'll want on file for insurance and for resale down the track. On top of that, the repair itself is backed by our lifetime labour guarantee, in writing, so you've got proof of the work and proof it's covered.

24/7 Emergency Electrician Central Coast

Eagle Service Solutions handles the full range of electrical emergencies and the everyday electrical work Central Coast homes and businesses need, all under one licensed team. We're not a call centre that dispatches whoever's free, we're the electricians who actually turn up.

Emergency callouts for power outages, sparking switchboards and burning smells, any time of day or night
Storm and weather damage, including fallen lines, water ingress and service main repairs
Switchboard upgrades and safety switch testing for homes still running older fuse boards
EV charger installation for homeowners upgrading to electric vehicles
Lighting upgrades and general electrical maintenance and repairs
Commercial electrical work and safety inspections for Central Coast businesses

Issue	Estimated Cost (all-in)	What's typically involved
Safety switch (RCD) tripping and reset	$250 – $450+	Diagnosing why a safety switch keeps tripping and restoring power safely.
Sparking power point or switch	$300 – $600+	Making a sparking outlet or switch safe and repairing or replacing the faulty point.
Full internal blackout	$400 – $800+	Diagnosing a total loss of power inside the property, isolating the fault, and restoring supply.
Water damage to electrical system	$400 – $900+	Isolating and making safe wiring or fittings affected by water ingress, common after a storm.
Switchboard fault	$500 – $1,200+	Repairing a faulty, buzzing or overheating switchboard.
Emergency switchboard replacement	$1,500 – $3,500+	A full switchboard replacement where the existing board can't be safely repaired.
Storm damage repairs	$350 – $800+	Making safe and repairing damage from fallen branches, water ingress or lightning strikes, a regular occurrence on the Central Coast during storm season.

Not every electrical problem needs a 2am callout, and knowing the difference saves you money and stress. Eagle Service Solutions treats an issue as a genuine emergency when there's an immediate safety risk, a sudden and unexplained loss of power, or a fault that threatens your home, your family or your business right now. Planned work like a switchboard upgrade, a new ceiling fan or extra power points can wait for a normal business-hours booking, and we're happy to quote that separately.

If you're wondering whether your situation counts as an emergency, ask yourself whether it involves fire risk, exposed wiring, or a total loss of power with no clear cause. Those are the calls we treat as urgent, every time, because electrical emergencies don't wait for business hours and neither do we.

Life-threatening electrical hazards top the list. A burning smell from an outlet, a switchboard or an appliance can mean arcing or degraded insulation, and it's often the first warning sign before a house fire. Exposed live wires, whether from storm damage, rodents or ageing insulation, are a direct electrocution risk to anyone in the house. Australia recorded 407 hospitalisations from electric current exposure in 2024 to 25, a rate of 1.5 per 100,000 people, and those numbers are exactly why we treat these calls as urgent.

Electrical shock can occur from contact with as little as 50 VAC, so even a light switch that feels warm or a tingling sensation from an appliance is worth calling us about straight away.

Property-damaging faults are the next tier. Power surges from lightning or a wiring fault can wreck electronics and appliances in seconds, and a failing main fuse or switchboard can mean total power loss, which puts your fridge contents, your security system and your heating or cooling at risk. Sparking switchboards, buzzing sounds, visible sparks or scorch marks on your panel usually point to corrosion, overloaded circuits or loose connections, and left alone they escalate into a fire risk fast.

For a business on the Central Coast, an electrical failure is a trading problem as much as a safety one. Lost refrigeration can write off thousands in stock within hours, and disabled lighting, point-of-sale systems or security infrastructure can shut your doors entirely. In healthcare or manufacturing settings, the safety stakes are higher again, which is why we treat commercial call-outs with the same urgency as a home emergency. Typical after-hours callout rates in this industry sit between 240 and 380 dollars, but the cost of waiting, in lost trade, spoiled stock and safety exposure, is almost always higher than the cost of calling us the moment something goes wrong.

Eagle Service Solutions runs every emergency electrical callout through the same disciplined process, whether it's 3pm or 3am, because a consistent process is what keeps you safe. We work to one order every time: make the site safe, diagnose the fault, then fix it properly.

When you call, we start with a phone assessment to work out the urgency and the immediate safety priorities. We'll ask what you can see, hear or smell, sparks, a burning odour, smoke, total power loss, or exposed wiring, and whether anyone is in immediate danger. While your electrician is on the way, we'll talk you through the main switch if it's safe to turn off, tell you to keep people and pets clear of the area, keep you away from water near any electrical fixture, and get everyone clear of fallen or exposed wires.

We cover the Central Coast from Gosford, Erina and Terrigal through to Tuggerah, Wyong, Toukley and the surrounding suburbs, and our average response time across that core area is around 1 hour. For outlying or hinterland addresses, arrival can stretch to around 90 minutes depending on traffic and time of day. Save our number now, before you need it, so there's no delay when something goes wrong.

Once we're on site, here's how we work through the job:

We carry out a full safety assessment of the property the moment we arrive
We diagnose the fault using multimeters, insulation resistance testers and thermal imaging
We isolate the affected circuit at the switchboard in line with AS/NZS 3000
We complete the emergency repair, or a temporary make-safe if extra parts are needed
We test every restored circuit and issue a Certificate of Compliance for the completed work

Ask us upfront about call-out fees and hourly rates before we dispatch a truck. We'll give you that information plainly, with no hidden charges, because you should know what a job costs before we start.

Complete power outages with no obvious external cause usually trace back to a switchboard failure, a blown main fuse, or a fault in the service connection. We start by checking whether the outage is isolated to your property or part of a wider grid issue, then test each circuit systematically to find the failed safety switch, corroded connection or overloaded circuit behind it. If you're still running an older ceramic fuse board, a total outage is often the moment that shows the switchboard needs upgrading, and a modern switchboard that meets AS/NZS 3000 is one of the better investments you can make in your home's safety.

A burning smell from any electrical source needs action straight away. We'll talk you through isolating power at the main switch if it's safe, getting everyone out, and calling emergency services if there's visible smoke or flame. Once we're on site, we investigate the source directly, checking for arcing faults, melted insulation, overheated connections and overloaded circuits, then replace the compromised parts and test the whole affected system, including your safety switches and smoke alarms.

Sparking outlets and switchboards usually mean loose connections, damaged wiring, or components that have simply reached the end of their working life. We isolate the affected circuit, inspect the faulty component, and replace it with one that meets current safety standards. Your safety switches, or RCDs, are your first defence against an earth leakage fault, but only if they're tested regularly, and we check every safety switch as part of every emergency callout, because a switch that doesn't trip is a hazard you can't see.

The Central Coast copes with its share of severe storms, and weather-related damage is one of our most common callouts. The December 2023 storm that hit Long Jetty cut power to thousands of homes and damaged roofs, poles and overhead lines, and we regularly respond to lightning damage, fallen lines and water ingress in switchboards after events like that. If storm damage affects your service mains, the connection between the street supply and your meter, only a Level 2 Accredited Service Provider can legally carry out that repair in New South Wales, and Eagle Service Solutions holds that accreditation. If you're on the coast, salt air corrosion on outdoor wiring is worth having checked before it turns into an emergency.

There is no separate regulatory category for emergency electrical work in NSW, an after hours callout for a tripped board, exposed wiring or a failed switchboard is still licensed specialist work under the Home Building Act 1989 and still subject to the Gas and Electricity (Consumer Safety) Act 2017 and Regulation 2018. Whatever hour the work is carried out, it must still be installed to AS/NZS 3000, tested before being left energised, and followed by a Certificate of Compliance for Electrical Work lodged with Building Commission NSW, the same paperwork required for a scheduled job.

On the Central Coast, any emergency repair that touches the point of supply, meter or service line sits within Ausgrid's network rules, so a genuine emergency callout still needs a licensed electrician who can safely isolate, repair and certify the fault, not simply restore power without documentation.

Eagle Service Solutions is the electrician Central Coast homeowners and businesses call first, for one simple reason: we turn up, we're licensed, and we stand behind our work. We answer every emergency call ourselves with an average response time of 1 hour, we've been working on Central Coast homes for 15 years, and every job we complete carries a lifetime labour guarantee, in writing, no fine print attached. Our team holds current NSW electrical licences and Level 2 ASP accreditation for service main work, and we give you clear pricing before we start, not after.

Eagle Service Solutions is based on the Central Coast and we only work this patch, which means we know it. Our core coverage runs from Gosford, Erina and Terrigal through to Tuggerah, Wyong and Toukley, and we also service Woy Woy, Umina Beach, The Entrance, Bateau Bay, Avoca Beach and Kincumber, with a slightly longer response window for outlying and hinterland addresses. When a December storm cuts power across Long Jetty or a summer lightning strike takes out a switchboard in Terrigal, we're the local team already on the ground, not a call centre routing your job to whoever's available three suburbs away.

Eagle Service Solutions is the electrician Central Coast homeowners and businesses call when something goes wrong, day or night, and we back every completed job with our lifetime labour guarantee, in writing, no fine print attached. Our licensed team works to Australian Standards on every callout, whether that's a two-minute isolation or a full switchboard rebuild after a storm, and we'll always give you a clear price before we start the work.

There's a handful of things you can do right now that make the next emergency easier to handle:

Save our number in your phone and share it with family or staff so it's there when you need it
Know where your switchboard is and how to safely flick the main switch off
Press the test button on each safety switch in your switchboard every three months
Book a preventative inspection so small faults get found before they become emergencies

"They responded very quickly and did my job that day. The workman was very polite and friendly and did an excellent job."

"Jarrod was very professional, provided options and answered questions."

"Dale was great. He turned up on time, very friendly and completely professional. Would definitely use again!"

"Eagle Service Solutions have great communication, showed up on time, the team were friendly, helpful and the job was neat, clean and tidy... this is the second time I have used them and can't fault their work."

"Colin arrived on time, was friendly, knowledgeable and efficient. Highly recommend."

"Josh, Tyson and Col were wonderful, we had a range hood ducted through the roof, the level of work was excellent, would recommend and definitely reuse."

"Dylan, Will and Doug were thorough and clearly communicated with me about the work being done. Great communication with head office."

"Josh has great customer service skills... he organised a plumber Doug to come to my house and investigate a water issue... Doug and his team dug trenches and worked out how to capture the water before it went under my house."

"Dylan did a fantastic job repairing and replacing a damaged section of our sewer line... he kept us informed throughout the job and delivered a high-quality result while leaving everything clean and tidy."

"I recently used Eagle Service Solutions to upgrade my old gas storage hot water system to a continuous flow system. The team were prompt and professional, and the installation was completed quickly. I'm very happy with the result."

"Huge thank you to Dale... who came to our house on short notice to attend to our leaking shower. Dale was efficient, professional and polite, and took the time to explain the issues to us."

"I had a hot water system installed by Angelina and Braydon this morning, excellent service, they were punctual and very friendly."

"Super happy to have Ben as our tradie today. His attention to detail, expertise and professionalism is certainly appreciated. Top job Ben!"

"THE BEST! For customer service, for high quality workmanship and for price. I've been on the coast for 40 years and wish I'd found these guys sooner. I've used them 3 times now and they have been fantastic, the whole team are very professional."

"Absolutely fantastic."